Follow the link and apply for a new account.
We offer two kinds of accounts:
1. Individual account - for non-commercial purpose.
2. Corporate account - for business purposes.
Follow the link to see the fee schedule with the category table.
The supporting documents vary according to the type of account you want to open and additional parameters like jurisdiction, incorporation date, license, etc. We will guide you on which documents to submit according to the information you will provide during the onboarding process.
Once you fulfill all the requested requirements, it takes 4-5 days for the account to be approved.
WLT offers remote identification methods, so the individual identification and collection of the company’s KYC (Know Your Customer) documentation may be done remotely. In this case, we only require copies of your ID document. Corporate documents are required to be submitted during the application process. Alternatively, all copies of documents should be originally certified by a notary (in some cases by Apostille), and sent directly to: email@example.com.
Follow the link to see the fee schedule
You can order the card through our website. Currently, the card is offered to existing clients only.
Contact your account manager to activate your card.
Please login to your cardholder portal at https://login.crunchpayments.com, go to account settings - activation code.
Please login to your cardholder portal at https://login.crunchpayments.com/ - your statement.
You can make a purchase using your card wherever MasterCard is accepted. You may also withdraw cash from any ATM that accepts MasterCard.
You can easily load your card from your WLT account.
Please report this to your account manager and block your card at https://login.crunchpayments.com/.
You can make these changes yourself in your account.
Send your request to firstname.lastname@example.org and our support team will guide you.
A monthly statement is issued automatically. You may find it here: Login >> Report: Statement Report.
You can exchange currency by logging into your account and clicking Summary: Currency Exchange
Currently we support the following currencies: EUR, USD, SGD, GBP, AUD, and CAD.
Please contact us for additional currencies.
In order to receive funds to your account, you need to use all your bank details. They can be found in the reference letter you received during the onboarding.
Yes, you can receive SEPA and Swift payments.
Yes, you can send SEPA and Swift payments using the Transfer Money function.
For resetting your password, please go to login >> forgot password, and follow the steps.